What to expect
The call may come from a number your practice uses. A voice assistant may share information your practice has approved, ask simple questions and note your responses for the care team to review.
A voice assistant call from your care team
Your practice may contact you by phone with a voice assistant that shares approved preparation information and notes questions for the people caring for you.
Practice-approved information
These calls are meant to use information your practice has prepared for patients. That may include preparation steps, what to bring, or how to reach the practice, depending on what your practice has set up.
Prefer to speak with a person
You can ask to speak with a member of the practice team. If the voice assistant cannot help with your request, ask for a person — the practice team can follow up during practice hours.
How this helps your visit
Hearing key information before your appointment can give you time to prepare and note questions for your care team. It does not replace advice from your clinician.
Questions about your care?
Contact your practice using the details they provided. If you work at a practice and want to learn more about voice assistants, Khorus can help.
Contact Khorus about voice assistants